112 AUTOMATION PROJECT conducted by Istanbul Local Health Authority is a Project developed with the purpose of increasing 112 emergency service standards and providing the service more rapidly and effectively by exploiting today’s modern Technologies.

112 Emergency Automation is an integrated system that enables tracking from notice of event to being archived electronically along with coordinatinating the units in the process and realises corporate sources’ planning and management.

In the entire operational system, there are 5 sub-systems and integration services working within authority.
  Chief Physician - Corporate Source Planning and Management Automation

Chief Physician is in identifier and tracer position of the automation with a software that enables processing necessary predefined data related with 112 Automation process to the system and tracing the process of other units online.

 

 

  Automation System Components
     
  1. Personnel Management
    a. Personel and Registry Procedures
    b. On-call Planning and Tracking
    c. Education Planning and Tracking
    d. permit and Report Procedures
    e. Rotation Processing
2. Inventory Management
    a. Definition of Material
    b. Material Antry and Exit Procedures
    c. Material Consume and Demand Procedures
    d. material Fixture and debit Procedures
3. Unit Resource Management
    a. Team Management
    b. Material Management		 4. Workflow and Process Management
5. Dynamic Report Desing
6. Message and Announcement Communication System
7. Reporting
    a. Work flow process reports
    b. Case Reports
    c. Personel Reports and Graphics
    d. Source Repots
    e. Inventory Reports
    f. Graphic Reports
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Call Management
     
  1. Call Monitoring
2. Blacklist Filter and its Management
3. Phone book and its Management
4. Creating Call Graphics
5. Call Archive and Reporting
6. Audio Recording System and Reporting		  
Case Management
     
  1. Creating a case
2. Unit proposition for case and Diverting
3. Case follow up
4. Monitoring Case History		  
Mobile Management and Mobile Team Tracking
     
  1. Unit Grouping and listing
2. Messaging With Units
3. Unit Snapshot and Case follow up
4. Vehicle Location Detection and Monitoring on Map
5. Team and Personel Info Monitoring
6. Unit Detail Specification Monitoring
7. Equipment Monitoring		  
Coordination Through Map
     
  1. Case Management on the map
2. Team management on the map
3. Searching for address and other Standard Processes		  
Simulation
     
 

1. Case Simulation

2. Vehicle Simulation

  
Hospital Projections
     
 

1. Hospital Groupings According to Category and Specialty
2. Monitoring Contact Information of Hospitals
3. Monitoring the status of Hospital Sources
4. Instant Tracking of Intensive Care Unit, Operation Room and Bed Projection
5. Team-Hospital Diverting

  
  Emergency Stations   Mobile Team Ambulance Management   Health Ministry Integration  
 

 

 

 

 

These are the points where Ambulances and teams standing by and have logistic support.

The Stations constitute an important component of automation with a software that enables to monitor the cases and intervention status and logistic status information also to enter the info up the system along with following the announcements published by chief physician.  Command center, ambulances and hospital emergencies can communicate data online through this software. Besides, again through this software, technical equipment and logistic status information can be transmitted to Command Center online.

1. Case Follow up and Reports
2. Team Management
3. Material Management
4. Inventory Management
5. On-duty Tracking System
6. Communication and Messaging
7. Work flow process Integration 

 

 

 

 

By the help of Mobile Terminals, Ambulance team who connects the automation system through GPRS can follow the cases assigned to them and related process online.  Hereby the other units ,making up the other components of automation, can monitor ambulance arrival at the scene, the process of intervention and delivery to the hospital online.

At mobile terminals, Ambulance Team can follow the most suitable route by monitoring how to go by the fastest and shortest way to the target destinations as scene and hospital via map navigation software working independent of internet.

Within the scope of 112 automation, ambulance team communicate data online with command center, stations, other ambulances and related hospital emergencies via mobile terminals.

Furthermore ambulance team can inform the central daily about technical equipment and logistic status info via software at mobile station.  

 

 

 

 

 

It can transmit automatically the case and patient information organized by automation through web service to the ministry at a periodical time and format defined by ministry.  

  
   
   
  Hospital Emergencies   Blood Centers   Hospital Integration  
 

 

 

 

 

Automation Project which includes State Hospitals’ and Research Hospitals’ emergency units via online connection provide opportunity for being prepared for patients coming to them by transmitting the necessary information about patients beforehand.

Hospital emergencies via the software they had, enables transmitting up-to-data information about the status of hospital emergency and emergency units.

In line with this information, command center officials decide forwarding the patient to the most suitable hospital. Hospital emergencies and ambulance team can communicate data instantaneously on the intervention process of patient.

1.Case follow up and Reporting
2. Source Management
a.Immediate Treatment
b.Operating Room
c. Intensive Care
d. Bed Projection
3.Communication and Messaging
4. Work flow,Process Integration

 

 

 

 

 

 

On the side of blood centers, the system has an application which transmits the sources of blood centers to the center online. The application Works completely integrated with other automation tools.

1. Blood Center Source Management
2. Communication and Messaging
3. Work flow, Process Integration

 

 

 

 

 

Periodically general departmant information (bed availability etc…), equipment information, department based ‘on-call information’ of hospitals are received via web services.

This information can be benefitted from during the event and hospital forwarding.

 

  
   
   
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